Blog

  • 02/04/2018
    What are the fines for backflow prevention device non-compliance?

    In Canada, we may sometimes take common things like easily accessible running water for granted. But keeping our water clean requires work and care. Every plumber at Hillcrest Plumbing & Heating Ltd. does everything he or she can to help all our customers in New Westminster and anywhere else in the city keep their water safe.

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  • 02/04/2018
    Common Spring plumbing issues and how to prevent them

    From Langley to Tsawassen, spring is coming to the Vancouver area. That doesn’t just mean it’s time to get your bike out of the shed and your running shoes out of the closet. It’s also a great time to give your property a thorough inspection to make sure that everything is prepared for the warm seasons to come.

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  • 07/03/2018
    What you need to know about residential backflow testing

    Backflow testing is extremely prevalent when it comes to restaurants and other types of commercial real estate. People with residential property, however, seem to have no idea what backflow testing even is, or why it’s important to have a backflow prevention device for their home. Here at Hillcrest Plumbing and Heating, we care about the health and safety of our customers. Not taking the proper care to test your backflow prevention device could be disastrous for your health. Let our experts show you why these devices are important and how they can help you keep your drinking water safe.

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  • 07/03/2018
    5 Tips to prevent fall flooding

    If you’re a plumber, fall in Vancouver means one thing: the beginning of flood season. Typically, levels of rainfall in our fair city reach their peak in November and continue to be substantial leading all the way into March. City infrastructure, though not infallible, is designed to handle this large amount of precipitation, with many drainage strategies in place to reduce the potential risks of flooding in residential, commercial and public areas. But the plumbing and supporting structures on your personal property are another story. Various factors can influence how well your home or business handles our abundant rainfall. Here are a few steps you can take to help prevent potential flooding on your property:

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  • 07/03/2018
    What you should know about liquid drain cleaners before it goes down the drain

    Clogged drains can be really frustrating. Once you notice the water draining a little slower, you hope it will just work itself out. It never does though. It might seem like reaching for some handy liquid drain cleaner to pour down the drain would be the easiest way to go, but is it the best way to go? Some people are surprised to learn that some good, old-fashioned manual methods are often preferable to the latest liquid cleaners. Before you need to call your friendly plumbers in Surrey, take a minute to learn a bit more about what you can do to keep your drains clean.

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  • 07/03/2018
    How to know when to replace your water heater

    The way your home’s water is heated probably isn’t something that crosses your mind every day. It’s important, however, to stay proactive when it comes to maintaining your water heater. A water heater isn’t something you want to be without for very long. You need to wash clothes, do dishes and take hot showers, right? If you want your house to stay comfortable and cozy, you can’t simply react to any problems—you have to anticipate the problem before it happens. At Hillcrest Plumbing and Heating, we take care of our customer’s home improvement needs. Let our experts walk you through how your water heater works and how to recognize when it needs to be replaced.

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  • 07/03/2018
    4 Tips to prevent pipes from freezing and what to do if they do

    While Vancouver and surrounding parts of the Lower Mainland don’t typically see temperatures dip below freezing, changing weather patterns have made our winters increasingly unpredictable. Take December 2016 for example, when we saw the lengthiest cold snap in 30 years plague our city. But unless you happen to be a plumber, it’s unlikely you were thinking about the pipes in your Vancouver area home during this time. Sadly, more than one of our clients suffered the consequences and had to deal with a burst pipe. This year, we want all of you (whether in Langley, Burnaby or elsewhere in the Vancouver area) to protect your plumbing from potential freezing.

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  • 07/03/2018
    Bathroom renovation tips from the pros at Hillcrest Plumbing & Heating in the greater Vancouver area

    In over sixty years of serving North Vancouver, Burnaby, and the rest of the Greater Vancouver Area as plumbers, we at Hillcrest Plumbing & Heating have heard it all when it comes to bathroom renovation. Whether they’ve just started thinking about renovation or are in the middle of the job, our customers love to drop by our store for a cup of coffee and some advice from our experts.

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  • 30/12/2017
    Did you know you can get $500 back when you buy a new furnace?

    It’s true! With the BC Furnace Grant you can pre-qualify for a $500 rebate towards a new furnace or boiler. But you have to act fast: the deadline to pre-qualify is December 31, 2017. Keep reading to learn how having a plumber in Richmond upgrade your home heating system can help you save.

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  • 29/12/2017
    Help! My apartment is freezing! What can I do?

    There’s nothing worse than being uncomfortable inside your own home. But sometimes the heaters, hot water tanks and boilers inside Vancouver apartment buildings break down right when you need them the most. If you’re a tenant, even just a few hours of no heat in the middle of winter can feel like a tremendously long time. Keep reading to learn more about what to do if your apartment is freezing and your landlord is slow to act.

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  • 16/10/2017
    6 Reasons regular furnace maintenance is critical

    Each day in winter, your Vancouver home’s furnace keeps you and your family safe and comfortable.


    But are you doing everything necessary to keep the furnace in your Vancouver home running reliably and efficiently? Not having your furnace maintained regularly can have a serious impact on your pocket book as well as your family’s safety and comfort.

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  • 02/10/2017
    5 Common plumbing leaks and what to do about them

    Household plumbing leaks in Greater Vancouver come in all shapes and sizes, but there is one thing they all have in common: if you don’t address them promptly and expertly, they can have disastrous consequences.

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  • 20/09/2017
    Five Causes of Sump Pump Failure & What to Do

    A sump pump is used to remove water that has collected in a water basin. They are commonly found in house basements and are extremely useful in areas that receive a lot of precipitation like North Vancouver, Langley, Burnaby or Surrey.

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  • 11/09/2017
    Reasons for Annual Boiler Maintenance

    If you’re situated in the greater Vancouver area, such as Richmond, Tsawwassen or Burnaby, it is possible that your house or business is heated with a boiler. A boiler is essentially a water heater which distributes the heat via hot water. The boiler heats the water which is then pumped through pipes to radiators heating the space. As the water flows through the pipes, it cools and is then returned to the boiler for the process to be repeated. Boilers are fueled by heating oil or natural gas.

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  • 18/08/2017
    Tankless Heater

    Canadians are increasingly looking to make both environmental and economical investments in their home. With increasing hydro and gas cost, along with water rates skyrocketing, tankless water heater units also called “on demand” units that only provide heat when you turn on the faucet, continue to gain popularity.

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  • 28/07/2017
    Clogged Sewer Pipe

    Hillcrest Plumbing & Heating has, for over 50 years, provided the experienced and qualified licensed plumbing experts covering a wide variety of plumbing services including addressing sewer and drainage issues, and by using underground video scoping and hydro-jetting, sewer maintenance and drain cleaning.

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  • 17/03/2017
    Garburator

    American Benjamin Franklin coined the phrase “an ounce of prevention is worth a pound of cure,” and while he was speaking about fire safety, the same can be said about many things in our lives, like appliances and our household plumbing. When it comes to specifics, proper maintenance and operation will extend the life of your garbage disposal and prevent plumbing and drain mishaps.

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  • 02/03/2017
    Winter Heating

    Vancouver’s weather has been all over the place this winter with record breaking temperatures in both directions. While the weather is inconsistent, to ensure you are maximizing the energy-efficiency of your furnace, and to save money on your energy bills, here’s a few things you should know.

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  • 03/02/2017
    Tips for Keeping Your Furnace in Top Shape

    To ensure your home is prepared for the cold days ahead in Vancouver now is the time to do a little routine maintenance on your furnace.


    It doesn’t take much time or effort to keep your furnace in good working order, but it does take some dedication. Most of all, keeping your furnace clean can prevent a host of issues and save money on energy costs.

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  • 20/01/2017
    How to Heat Your Home Effectively This Winter

    Just because winters can be cold, wet, and miserable in Richmond, it doesn’t mean that you need to put up with the resulting high heating bills. Reinsulating your home is the best way to avoid overrunning your furnace, but that can be costly and inconvenient.


    Fortunately, there are many other small things you can do to improve your home’s energy efficiency which will all add up to saving you a tidy sum on your energy bill. So, to get you started with some ideas, here are five ways to heat your home more efficiently this winter.

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  • 04/01/2017
    Boilers and hot water heaters have similar features but their core functions can be radically different.

    Is your boiler or water heater due for replacement in Vancouver? It might be worth your while to consider the advantages and disadvantages of both before making a decision.

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  • 21/12/2016
    How to Avoid Common Winter Plumbing Problems

    With the cold and wet season, there is the inevitable torrent of rainfall and temperatures so low it chills you straight to the bone. But it affects more than just people; it affects your home’s plumbing too.

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  • 08/12/2016
    How often do you think about your water heater in Vancouver?

    Hot water tanks in Vancouver rank pretty near the bottom of any homeowner’s list of concerns, until—you guessed it!—no hot water comes out your tap. Or worse, your tank ruptures and leaves you with an expensive mess on your hands!

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  • 01/12/2016
    How to Change a Furnace Filter

    As temperatures begin to drop, many residents in Vancouver are turning their heating systems on for the first time this year. And, if you’re like most homeowners, you probably give very little thought to your furnace after that.

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  • 28/11/2016
    Plumbing problems in North Vancouver can range from the mundane to the apocalyptic!

    Depending how handy you are with tools and your tolerance for the “ick” factor, you can resolve many home plumbing issues in North Vancouver on your own. The trick is to know how much you can do yourself and when to call a plumber.

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  • 15/06/2016
    High Efficiency Water Heaters – When to Update Your Old Water Heater

    We've all heard the horror stories—water heater ruptures while residents are away and floods out the basement or the apartment below. These aren't just urban legends. They are very real daily occurrences. Is it time to change your water heater before disaster strikes?

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  • 03/06/2016
    ​Installing a New Toilet in Your Home?

    Installing a New Toilet in Your Home? Keep Costs Down by Calling an Experienced Plumber

    Toilets are like many things—we tend to take them for granted until they break. But unlike a lot of things, it's pretty hard to do without a working toilet for any length of time. Grabbing a shovel and heading out to the backyard is not really an option.


    With that in mind, if you are thinking of changing your toilet yourself, have you thought every angle through? Do you have the time? How many trips are you willing to make to the home-improvement store before you've got everything you need? What are the consequences of installing a toilet incorrectly?

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  • 06/01/2016
    What is a Furnace Inspection

    With winter almost upon us, it’s time for homeowners all across Richmond and throughout the Lower Mainland to make sure that their furnace is ready for the colder weather. There really is nothing worse than feeling cold and uncomfortable inside your own home. Keep reading to find out more about furnace inspections and why you should have one.

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  • 22/12/2015
    Furnace Tips for Winter

    Keep Your Furnace Healthy When Winter Hits Vancouver This Year

    Most people never give their furnace a second thought, but the health of your furnace is like your own health. A little bit of preventative maintenance goes a long way. Don’t wait until you need emergency care! Keep your furnace in good shape with the following tips.

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  • 06/10/2015
    Residential and Commercial Backflow Testing in Vancouver, BC

    What Is It and Why Is It Important?

    You want clean, safe drinking water in your water system. Backflow is an undesirable, dangerous event of the flow of water being reversed from the intended direction in a pipe or system. This is a serious situation and may potentially allow drainage and sewage water to contaminate drinking water in your home or office plumbing system, making it unsafe and unusable.


    In Vancouver, many residential properties and commercial properties have some form of backflow prevention assembly. This protects the municipal water supply from a backflow that causes contamination. However, prevention systems can fail, which is why a plumber in Vancouver should regularly test your system to see if the assembly is working properly.

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  • 22/09/2015
    Commercial Plumbing Emergencies

    …Handling a Plumbing Emergency at Your Business

    Plumbing does not break down between 9:00am and 5:00pm. In fact, most businesses encounter plumbing emergencies well outside normal operation hours. During these situations, it is imperative as a business owner, that you have access to an emergency plumber in Vancouver.

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  • 08/09/2015
    Water Conservation Tips

    …How a Plumber in the Vancouver area Can Help You Save Water

    Small adjustments can have a big impact on how much water your home consumes each year. Not only will it save you money on your utility bills, but by doing your part to conserve water, you can help prevent pollution in local lakes, watersheds and rivers. Also, conserving water may extend the life of your home’s septic system and prevent an overloading of municipal sewer systems.

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  • 28/08/2015
    Tips for Handling a Commercial Plumbing Emergency

    Even with proper maintenance, plumbing issues can occur on your business premises at any time. It is how you respond and the actions you take that can make a difference. As a business owner, you have to be ready for just about anything. Plumbing emergencies can throw off operations if you are not ready and cause unnecessary downtime for your business.

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  • 14/08/2015
    Common Residential Plumbing Repairs in Vancouver

    Is It Time to Call a Plumber?

    As a homeowner, it is likely you have the tools to maintain your home and to handle minor repair jobs around the house. When you encounter plumbing repairs that you are unable to fix such as clogged toilets, slow-moving drains, leaky faucets and more, it’s time to call an experienced plumber. For larger plumbing repairs, the service team from Hillcrest Plumbing & Heating is ready to get the job done.


    Attempting to repair larger problems, and even some of the smaller ones, may save money in the short term but incomplete repairs and hidden issues may cause additional damage and cost more in the long run.

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  • 29/07/2015
    4 Things You Need to Know About Backflow Prevention

    Much of modern life depends on clean, clear water. Numerous plumbing regulations and procedures help homeowners maintain fresh water for cooking daily meals, brewing coffee, and washing clothes. One way plumbers assist homeowners with this is through the use of backflow testing and backflow prevention devices.


    Backflow systems are complex and their regulations vary in each municipality. We’ve put together the basics of backflow prevention below. Continue reading to learn about four things every homeowner should know about backflow.

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  • 14/07/2015
    How to Know When You Need a New Water Heater

    You use your water heater much more than you realize. In fact, each of the following activities require some kind of water heating system:

    • Washing the dishes
    • Washing clothes
    • Washing your hands
    • Taking a shower
    • Taking a bath
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  • 30/06/2015
    Toilets Vancouver | Hillcrest Plumbing

    Toilets: Where Did They Come from and Where Are They Now?

    Toilets. You probably use one every day, right? But how much do you really know about the white sanitation fixture in your bathroom corner? Who invented the first toilet? When did a toilet first flush?


    Some of these questions have answers, others involve a hearty helping of guesswork.

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  • 19/06/2015
    Prevent Plumbing Catastrophes with These Simple Checks

    Not knowing which plumber to call can be a frightening experience, but if you’ve had water damage, the bill is even worse to deal with. But you’re a smart, independent, capable homeowner. Learn the tips and tricks to prevent most plumbing disasters by doing a simple maintenance check 1-2 times a year. Anyone can do these checks, and it will help prevent some of the most common plumbing problems.

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  • 15/06/2015
    What to Check Before Calling a House Inspector

    Buying a home is the largest investment most people make in their lives. It can seem like an overwhelming and stressful experience. However, with the right knowledge, you can make an informed, intelligent decision.


    Don't let a nice paint job and beautiful presentation distract you from a home's hidden issues. Maybe behind that paint is a sturdy house with manageable, reasonable quirks, but maybe not. Arm yourself with a comprehensive checklist of items to check before you even call a home inspector.

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  • 08/06/2015
    Seven Easy Ways to a Better Bathroom

    If your plumbing appliances are out of date, mold spots are showing up on your ceiling, or you're looking to sell your house at a higher value, it's more than time to remodel your bathroom. Remodeling can sound like a big project, but in reality, it's not that challenging to transform your bathroom from a dank, moldy space to a cozy, bright, and even inviting room.

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  • 01/06/2015
    4 Kitchen Plumbing Problems and How to Avoid Them

    Aside from the bathroom, the kitchen is the most common place for plumbing problems to arise in your home. And although there’s just the kitchen sink, it has many components and opportunities for malfunctions.


    In this post, we’ll discuss parts of a kitchen sink, as well as some of the more common kitchen plumbing problems and how they occur. We’ll also take a look at several different ways to avoid such issues, and let you know which problems need immediate professional attention. When in doubt, call a licensed plumber to deal with the problem.

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  • 25/05/2015
    Hard Water vs Soft Water Debate Finally Solved

    For years people have debated if hard or soft water is better for home plumbing. Both sides have valid arguments, but which wins the debate? We determine water density by the mineral count in a gallon. Hard water has more minerals in it.


    Some of these chemicals are good for our health, others are not. You create soft water by removing minerals from water and replacing those minerals with sodium.

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  • 20/05/2015
    Reduce Your Energy Bills Once and For All

    The worst thing about getting bills is having to pay them. Unfortunately, if you don't want to be left in the dark, you probably don't have a choice. What you can do is reduce the bill by quite a lot.


    There are a lot more things you can do to reduce that energy bill than you might think. Some of these you might already be doing, and some may not have occurred to you.

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  • 11/03/2015
    Can I Flush My Fish? Flushing Restroom Myths Down the Drain

    From the five second rule to sticking your tongue on the roof of your mouth to cure brain freeze, we’ve all heard our share of old wives tales. Between word-of-mouth traditions and life hacks online, it’s sometimes hard to know what is real and what is not.


    That bathroom plays home to many myths. Some bathroom folk tales are basically fun facts, but others can impact your health and plumbing. Separate the fact from the fiction as we dispel some of the more popular bathroom myths.

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  • 11/12/2011
    Winter Hillcrest Plumbing and Heating Tips

    The cold weather is now upon us and it’s time to winterize around the house. One of the most common issues during the winter is freezing water lines. This problem can be eliminated a few different ways. All exposed water lines should be well insulated or you can use electric pipe heating cables to keep the lines warm. Most outside hose bibs have a shut off valve located inside the house that can be turned off and the bib can then be drained. ALWAYS disconnect garden hoses from the hose bib as residual water in the hose will freeze and could possibly split the water line.

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  • 09/11/2011
    Hillcrest Plumbing and Heating Serving Vancouver and the Lower Mainland

    For over 50 years there has only been one store that has consistently met all of your plumbing and heating needs, Hillcrest Plumbing and Heating. Whether you require help finding general plumbing supplies, hard to find Plumbing parts or expert service, our store on Main Street in Vancouver has developed a reputation as "the" plumbing and heating store to call in the lower mainland. Hillcrest Plumbing and Heating's bright yellow awning has welcomed thousands and thousands of customers over the years. Our recognizable yellow trucks continue to be the very symbol of dependable and reliable Plumbing service. Hillcrest Plumbing and Heating has earned the reputation of being one of the very best plumbing and heating companies in the Greater Vancouver (604) 879-5301, Richmond (604) 279-9419, Burnaby areas (604) 299-1361.

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  • 26/06/2011
    Summer Plumbing and Heating Tips

    Most people breathe a sigh of relief when they are able to turn off their heating for the summer. But not needing to use your home heating system for a few months doesn't mean you should forget all about it. The summer is the best time to have your boiler serviced, get any pipe repairs done, add an extra radiator to eliminate a cold spot, or just check that everything's in perfect working order.

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